The system and hardware requirements to run ArcGIS Web Adaptor are listed below. For information about earlier versions, see Esri Support.
It's recommended that you review the deprecation notice to determine if your hardware and software are still compatible with version 10.8.
Application/web server and operating system requirements
The following application/web servers are supported on these operating systems:
- Apache Tomcat 7.0.92, 8.5.35, and 9.0.19
- GlassFish 4.1.1
- IBM WebSphere 8.5.5.9 and 9
- JBoss Enterprise Application Platform 7
- Oracle WebLogic 12c R1 and R2
Future updates on these application/web servers are supported unless otherwise stated.
Note:
Please verify that the internal Java Development Kit (JDK) used by your application server, where the Java Web Adaptor is deployed, is at a minimum of JDK 8 update 191. JDK version 8 Update 191 or later is supported when building SOEs and SOIs. Building SOEs or SOIs with Java 9 or higher is not supported.| Supported operating systems | Latest update or service pack tested |
|---|---|
Red Hat Enterprise Linux (RHEL) Server 7 | Update 7 |
Red Hat Enterprise Linux Server 6 | Update 10 |
SUSE Linux Enterprise Server 12 | Service Pack 4 |
Ubuntu Server LTS 18 | 18.04.3 |
Ubuntu Server LTS 16 | 16.04.6 |
Prior and future updates or service packs on these operating system versions are supported unless otherwise stated. The operating system and updates must also be supported by the application or web server provider.
Caution:
If you want to install the software using the operating system graphical user interface (GUI), the X Window System package group is required.
Note:
Esri Technical Support is available for CentOS, Scientific Linux, and Oracle Linux versions that provide full binary compatibility with an equivalent supported RHEL Server version. As a prerequisite for logging a defect, any software issue on these operating systems will be attempted to be reproduced on Red Hat Enterprise Linux Server. For Oracle Linux, support is predicated on the use of the RHEL Server compatible kernel.
Tip:
When running a localized setup of ArcGIS Web Adaptor on Linux, follow your operating system instructions to ensure you have the corresponding language fonts installed.
Temp space requirements
By default, resources are extracted to the system /tmp directory. If the required space is not available in the /tmp directory, the setup program will attempt to extract resources to the user's HOME directory. If the required space is not available in the user's HOME directory, the setup program will report an error indicating this problem. Optionally, you can specify an alternate temp location by setting the IATEMPDIR environment variable. The /tmp directory must also have execute permissions set for it.
Java support
ArcGIS Web Adaptor 10.8 supports Java 8.x and 12.x.
Legacy:
ArcGIS Web Adaptor 10.4.x supported Java 7.x and 8.x. ArcGIS Web Adaptor 10.5.x and 10.6.x supported only Java 8.x. ArcGIS Web Adaptor 10.7.x supported Java 8.x and 12.x.
Supported web browsers
The Web Adaptor Configuration wizard supports the following web browsers:
- Google Chrome
- Mozilla Firefox
- Microsoft Internet Explorer 11
- Microsoft Edge
ArcGIS Enterprise on cloud platforms
You can deploy ArcGIS Enterprise on many cloud platforms. Any cloud platform that provides virtual machines that meet the basic system requirements for operating system and system specifications is supported for use with ArcGIS Enterprise.
In addition to basic support, Esri provides deployment tooling and prebuilt virtual machine images on two cloud platforms: Amazon Web Services (AWS) and Microsoft Azure. When deploying on these two cloud platforms, it's recommended that you use the specialized tooling and images to simplify deployment and technical support.
Esri does not provide technical support for provisioning and configuring cloud infrastructure beyond what ArcGIS Enterprise deployment tooling creates and manages as part of its normal operations. For cloud platforms for which Esri does not provide specialized deployment tooling, support is limited to troubleshooting software-specific issues.
ArcGIS Enterprise also supports native cloud functionality such as storage and databases on several cloud platforms. Examples include Amazon Simple Storage Service (S3) and Microsoft Azure SQL Database. See the documentation for each ArcGIS component for information on the native cloud functionality that's supported.
Supported virtualization environments
All components of ArcGIS Enterprise are fully supported on virtual environments as long as they run on supported operating systems. When running third-party applications with ArcGIS Enterprise, such as relational databases, the application must also be supported in a virtual environment. Check the third-party vendor for its virtualization support.
The following virtualization environments are known to perform well with ArcGIS Enterprise and its components:
- VMware vSphere 6.5, 6.7
- Microsoft Hyper-V
Inclusion on the above list does not imply an endorsement or higher level of support. A lack of inclusion on the above list does not imply that an environment or specific version is not supported, simply that it is not an environment or version that Esri or its partners have explicitly tested.
For additional information, see Virtualization and ArcGIS Server.